Who we are
HEX 360 LTD, company number 10910941, registered office Forder Cottage, Forder Valley Road, Plymouth PL6 5QR. We're the data controller for this website. Email info@hex360.co.uk with any question about your data.
What we collect and why
The contact form. Your name, mobile number, email address, where your project is, the type of project, the cost band you expect, and anything you write in the message. We use it to reply to you and, if you become a client, to run your project. The legal basis is our legitimate interest in answering an enquiry you chose to send. It's stored in our email and in our enquiries list, and we keep it for up to two years after our last contact unless you become a client, when it becomes part of the project record.
Analytics and advertising. We use Google Analytics to count visits and Google Ads to see which adverts bring people here. Until you click Accept, the Google tag sets no cookies and doesn't identify you: it sends Google anonymous, cookieless counts only. If you click Accept, it sets cookies so a visit and an enquiry can be tied to the advert that brought you. Click No thanks and it stays cookieless. You can change your mind by clearing this site's cookies.
Videos. The testimonial videos are hosted on YouTube and load only when you press play, through YouTube's privacy-enhanced domain.
Client portal. If you're a client, your project data is held in Buildertrend, which we use under contract. Buildertrend's own privacy policy covers how they process it.
Who we share it with
Nobody, apart from the services we use to run the website and send email, which process it on our behalf. We don't sell it and we don't pass it to other companies for their own marketing.
Your rights
You can ask for a copy of what we hold, ask us to correct or delete it, or object to how we use it. Email info@hex360.co.uk. If you're not happy with our answer you can complain to the Information Commissioner's Office at ico.org.uk.